Help
Straight answers to common questions
If something here does not match what you see in the product, tell us and we will fix the product or the answer.
How do I try FounderOS without connecting anything?
Create an account and choose the sample data option during onboarding. Every screen is fully usable, and the data is labelled as sample data throughout.
Can I import a spreadsheet instead of connecting a bank?
Yes. The CSV import accepts a guided template, shows you the column mapping before anything is saved, and marks imported records as imported rather than live.
Why does FounderOS sometimes say data is unavailable?
Because it is. Showing a zero when a connection is missing or stale would be misleading, so FounderOS states the real condition instead.
How do I disconnect a provider or delete my data?
Settings includes connection management, data export and a deletion request. Disconnecting revokes the provider token and writes an audit event.
Is FounderOS financial advice?
No. FounderOS provides factual summaries, general educational information and scenario modelling that you configure. It does not provide personal financial product advice.
Still stuck? Contact us and describe what you expected compared with what happened.